Languages |Jobs & Tenders |

Frequently Asked Questions

 

Q: I am Rwandan, aged 16, I live in Rwanda. How to get the National Id?

A: You shall go to the Residence Sector; the civil status Officer gives to you an appointment to be taken the biometric data, and then you will be captured and be issued the ID.

Q: I am Rwandan, aged 16, I live outside Rwanda. How to get the National Id?

A: You shall go to Rwanda National Identification Agency “NIDA”, the staff takes your text and/or biometric data, and then you will be issued the ID.

Q: My national ID is lost or stolen, what to process to re-get it or to get another?

A: You shall first apply for the loss/steal certificate at Rwanda National Police Station;  take the certificate at Residence Sector, you give the original to the Civil status Officer if you live in Rwanda; or to NIDA staff if you live outside Rwanda.

Q:  I applied for a national Id, but I did not get it. What to do?

A: You shall go to Residence Sector Office, apply for it if you live in Rwanda; or to NIDA if you live outside Rwanda.

Q: I got my national Id, but my written identity is false. How to make correct it?

A: You shall go to Residence Sector or to NIDA, with supporting documents when necessarily. 

 

 

P.O.Box:3397 Kigali-Rwanda E-mail:Info@nid.gov.rw @copyright-NIDA Rwanda